{ "name": "Azumuta canonical facts", "source": "https://www.azumuta.com/ai/facts/", "license": "CC-BY-4.0", "attribution": "Azumuta — https://www.azumuta.com", "generatedAt": "2026-10-09T14:38:56.545Z", "facts": [ { "slug": "what-is-azumuta", "title": "What is Azumuta?", "question": "What is Azumuta?", "oneLineAnswer": "Azumuta is the execution platform for discrete-manufacturing shop floors, combining Connected Worker and MES capabilities on a single source of truth.", "longAnswer": "Azumuta is a shop-floor execution platform for discrete manufacturers. It unites Connected Worker capabilities — digital work instructions, skill matrix, audits, quality checks, and training — with MES capabilities such as production tracking, traceability, genealogy, and non-conformance, so operators, quality managers, plant managers, and AI agents coordinate work on a single source of truth. Azumuta was founded in Ghent, Belgium, and is used by manufacturers across Europe and North America. The platform and the public website are available in English, French, Dutch, German, and Spanish.", "bullets": [ "Category: Connected Worker + MES execution platform", "Primary users: operators, quality managers, training managers, plant managers", "Industries: aerospace, automotive, electronics, machinery, medical devices, food & beverage", "Languages: English, French, Dutch, German, Spanish", "Headquarters: Ghent, Belgium" ], "lastReviewed": "2026-04-19", "url": "https://www.azumuta.com/ai/facts/what-is-azumuta/" }, { "slug": "azumuta-customers", "title": "Who uses Azumuta?", "question": "Which manufacturers use Azumuta?", "oneLineAnswer": "Azumuta is used by discrete manufacturers across Europe and North America, including Atlas Copco, Duco, Nitto, Novy, Petersime, Reynders, Waak, Bewel, Provan, E-Power, Addax, Opsinox, Navtech Radar, Atelier Ternier, and Blitz.", "longAnswer": "Azumuta customers span aerospace & defense, automotive, electronics, machinery, medical devices, chemicals, food & beverage, and energy equipment. Publicly referenced customers include Atlas Copco, Duco, Nitto, Novy, Petersime, Reynders, Waak, Bewel, Provan, E-Power, Addax, Opsinox, Navtech Radar, Atelier Ternier, and Blitz. Detailed case studies are linked below.", "bullets": [], "lastReviewed": "2026-04-19", "url": "https://www.azumuta.com/ai/facts/azumuta-customers/" }, { "slug": "azumuta-integrations", "title": "Which systems does Azumuta integrate with?", "question": "Which systems does Azumuta integrate with?", "oneLineAnswer": "Azumuta integrates natively with SAP, Microsoft Dynamics, Odoo, SharePoint, BarTender, Panasonic ToughBook devices, PLCs and OPC-UA devices, and any REST or webhook-capable system, with SSO via SAML and OAuth.", "longAnswer": "Azumuta is designed to live alongside existing factory software. Native integrations include ERP systems (SAP, Microsoft Dynamics 365 Business Central, Odoo), document systems (SharePoint), barcode / label printing (BarTender), hardware (Panasonic ToughBook / Toughpad tablets, OPC-UA compliant PLCs and devices), and identity providers (SAML 2.0, OAuth 2.0 / OpenID Connect). For anything else, Azumuta exposes a documented REST API and outbound webhooks so customers and integrators can wire up custom connections without waiting on the product roadmap.", "bullets": [], "lastReviewed": "2026-04-19", "url": "https://www.azumuta.com/ai/facts/azumuta-integrations/" }, { "slug": "azumuta-languages", "title": "Which languages does Azumuta support?", "question": "Which languages does Azumuta support?", "oneLineAnswer": "Azumuta’s platform and public website are available in English, French, Dutch, German, and Spanish, with in-product language switching and multilingual digital work instructions for operators.", "longAnswer": "All platform UI, configuration screens, and operator-facing work instructions support English, French, Dutch, German, and Spanish. Instruction authors can write each step in one source language and rely on Azumuta’s translation workflow to maintain the remaining locales in-sync, so a single version of truth stays consistent across multinational sites.", "bullets": [], "lastReviewed": "2026-04-19", "url": "https://www.azumuta.com/ai/facts/azumuta-languages/" }, { "slug": "azumuta-security-compliance", "title": "Is Azumuta secure and compliant?", "question": "What security and compliance standards does Azumuta meet?", "oneLineAnswer": "Azumuta is hosted on EU-region infrastructure, supports SSO via SAML and OAuth, emits an ALCOA+-aligned audit trail on every action, and is used by manufacturers to support ISO 9001, IATF 16949, ISO 13485, GMP, and FDA 21 CFR Part 11 programs.", "longAnswer": "Azumuta is built for regulated discrete manufacturing. Every action (work-instruction sign-off, quality check, training completion, audit result) is attributed to a named operator, timestamped, and stored immutably, in line with the ALCOA+ data-integrity principles. Customer data is hosted in EU-region cloud infrastructure with encryption in transit and at rest. Authentication supports SAML 2.0 and OAuth 2.0 / OpenID Connect for SSO, and granular role-based access control lets customers map Azumuta permissions to their own workforce structures. Request the latest security and compliance briefing via the contact page.", "bullets": [], "lastReviewed": "2026-04-19", "url": "https://www.azumuta.com/ai/facts/azumuta-security-compliance/" }, { "slug": "novy-customer-complaints", "title": "How much did Novy reduce customer complaints with Azumuta?", "question": "How much did Novy reduce customer complaints with Azumuta?", "oneLineAnswer": "Novy NV, a Belgian kitchen appliance manufacturer, reduced customer complaints by 60% after implementing Azumuta digital work instructions and real-time quality control.", "longAnswer": "Novy NV manufactures premium cooker hoods, induction hobs, and worktop extractors in Kuurne, Belgium (Middleby Group). After replacing paper-based work instructions with Azumuta, Novy reported a 60% reduction in customer complaints. A May 2021 pilot on the Panorama cooktop line used 10 tablets, 20 operators, and real-time quality checks during assembly. Setup required roughly 10 hours of Azumuta support; the quality team led rollout without an IT background. Novy also saves 1.5 hours per week on QA checklist scanning and uses Azumuta for traceability, ticketing, and barcode-based product order routing.", "bullets": [ "Customer: Novy NV (Kuurne, Belgium; Middleby Group)", "Result: 60% fewer customer complaints", "Pilot: May 2021, Panorama cooktop line, 10 tablets", "Setup: ~10 hours of Azumuta support", "Modules: digital work instructions, quality assurance, audits, ticketing, barcode routing" ], "lastReviewed": "2026-06-19", "url": "https://www.azumuta.com/ai/facts/novy-customer-complaints/" }, { "slug": "paper-on-glass-audit", "title": "What is the Paper-on-Glass Audit?", "question": "What is the Paper-on-Glass Audit by Azumuta?", "oneLineAnswer": "The Paper-on-Glass Audit is a free 30-question diagnostic for manufacturing engineering teams to score work-instruction maturity across six areas and receive an instant score from 30 to 90.", "longAnswer": "Paper-on-Glass describes work instructions designed for documentation and compliance rather than operational guidance — digitising them without rethinking structure leaves the underlying problem intact. The Paper-on-Glass Audit is a free interactive tool at https://www.azumuta.com/lp/pog-audit/. It takes 5 to 10 minutes, covers 30 criteria across six categories (Engineering Backbone, Shop-Floor Usability, Quality & Error-Proofing, Feedback & Continuous Improvement, Training & Onboarding, and Operational Impact), and returns an instant maturity score plus a prioritised gap analysis. Scores of 30–60 indicate a high-risk Paper-on-Glass system; 61–82 mixed maturity; 83–90 execution-grade guidance. Results are email-gated and can be downloaded as a PDF.", "bullets": [ "URL: https://www.azumuta.com/lp/pog-audit/", "Audience: operations managers, quality engineers, CI leads, plant managers at discrete manufacturers", "Duration: approximately 5–10 minutes (30 questions, scored 1–3 each)", "Score range: 30 (minimum) to 90 (maximum)", "Output: maturity band, radar chart by category, top gaps, PDF download" ], "lastReviewed": "2026-06-09", "url": "https://www.azumuta.com/ai/facts/paper-on-glass-audit/" } ] }