Contact us!
Discover how you can:
- Reduce maintenance costs and unplanned downtime
- Increase productivity and output
- Optimize your processes
- Achieve your sustainability goals
Our platform connects people, machines and frontline operations in one central tool and delivers benefits for the entire organization. Join a community of manufacturing professionals!
Frequently asked questions, answered.
Purchase
You get access to our scalable cloud infrastructure including hosting, incremental daily backups on two continents, email integration, top security, 24/7 monitoring and a control centre to manage your Azumuta environment. You can access our support by email or through the chat in the app. Our support teams are available 24 hours a day.
Plans are month-to-month or annual. You can start/stop or make changes to your plan at any time (but note that refunds are not given for cancellation or downgrades).
The maintenance includes support, upgrade and bug fixes. The maintenance of those above modules is included in the price of your subscription.
No. Azumuta operates as a Software-as-a-service (SaaS) solution. We believe this is better for our customers as it doesn’t require large upfront investments, it forces us to continuously innovate and lets us continuously grow the features of our platform. Your Azumuta environment will automatically be updated, so you can always use the latest features.
Implementation
We offer functional support and services to fix issues in standard functions, 24 hours a day, every weekday, in Dutch and English, and via e-mail. A dedicated consultant is available in our Success Packs only.
No, you can implement Azumuta yourself with the help of our knowledge base. But since the configuration of Azumuta is flexible and each production environment has its typical set up we recommend you to start with a Joint Pilot Program. Or purchase a Customer Success pack later to get you up-to-speed in no time.
With our 2-month Joint Pilot Program offer you can experience Azumuta in a way you can’t refuse. While in Joint Pilot Program you have full access to all the platform features and additionally a dedicated Customer Success Officer will be guiding you to make the easiest, fastest and most stunning POC. Run the program at your own pace and be completely up and running after 2 months.
Yes, additional support can be purchased at any time with the help of our Customer Success Pack.
General
Yes, the platform is available on both iOS and Android devices. You can download it from the Apple App Store or Google Play Store
Protecting our customers’ data is our top priority. Azumuta is built with strict security requirements and protocols to secure your data, such as ISO/IEC 27001 and SOC 2, and undergoes annual security audits and assessments. We use stringent physical, procedural and technical security measures to maintain the integrity and security of your data and we adhere to the strictest data protection laws.
Yes, we have developed an integration API that is accessible. The Azumuta API differs for every company as we release new versions and tailor functionality. You can also build almost anything you want on top of the Azumuta platform via our API. Next to this, we have several shelve integrations.
Get Started Today!
Take your work instructions to the next level by adding the Continuous Improvement feature. Use a ticketing system to gather your workers’ suggestions and insights, then turn their feedback into actionable tasks to improve processes.
