CUSTOMER SUCCESS
Duco Ventilation & Sun Control:
“The most valuable aspect about Azumuta is the simplicity with which you can integrate the different applications.”
– Jeroen Boone, Operationeel Production Manager at Duco Ventilation & Sun Control
30 Years of Ventilation & Sun Control
One thing is certain: the importance of ventilation cannot be underestimated. And certainly not now during these corona times when we spend a lot of time at home. Duco is Europe’s leading producer of ventilation and sunprotection systems that guarantee a healthy, comfortable and energy-efficient indoor climate in a “natural” manner. The company, which is celebrating its 30th anniversary this year, offers an innovative solution for homes, offices, schools or care institutions in which everyone feels at home. Duco, Home of Oxygen.
And there’s more: “From the initial design to the delivery of the product to the customer, we, together with our 90 operators, have everything under our own control. We are permanently committed to bringing new and innovative products to the market,” says Jeroen Boone, Duco’s Operational Production Manager.
A well-considered combination of smart ventilation systems, intensive ventilation and outdoor sun protection ensures optimal air quality. Duco offers an innovative solution for homes, offices, schools or care institutions where everyone feels at home.
PDCA improvement boards
“As Production Manager it is my responsibility to start releasing production improvements. But we also wanted a sounding board for our production employees to implement improvement ideas in an accessible way. So we decided to make use of the digital improvement boards within Azumuta. We now get a clear overview of the improvement actions and our employees can report problems in an accessible way,” says Jeroen.
“In the past we used whiteboards, which we still maintain, but now proposals that need a longer flow or lead time are processed in Azumuta. Basically, it means that we have more room to group improvement items and can start releasing more selectively whether we are going to implement certain things or not,” explains Jeroen.
“Creating and managing improvement boards with Azumuta is very flexible. And that’s just the nice thing about the software: you can do anything with it. The only thing you have to take into account are your employees. What really counts is that it is an efficient tool for them.”
Quality Management System
“From our quality department, we are going to start performing product and process audits with Azumuta. For example, take a 5S audit as a starting point. Our employees can use the tablets to record the tour. But also by starting to digitize our entrance checks we got better insights and improvement opportunities.”
“In the mechanical ventilation department, we have already completely switched to digital work instructions. Azumuta is really a very practical software for the layout of instructions. You get an overview and can easily convert them to PDF. Our work instructions are not yet that extensive. In the long term we will be switching over completely to this, because of the user-friendliness and completeness of the platform.”
“We already use Azumuta as a guide to support on-the-job training. But in terms of training and flexibility, we still have a number of steps to take. In time, we will also expand this within Azumuta. Applying the competence matrix will be the next logical step.”
"The most valuable aspect about Azumuta is the simplicity with which you can integrate the different applications."
Digitization in the factory
“We always say: people are our most important tool. It is still the people who do the assembly for us. In terms of digitization, we are doing well. Automation has not yet penetrated enormously. But since we want to fully develop our process engineering, the goal for the future is to continue to automate.
Duco’s ambition is of course to continue to grow. And that is only possible by continuing to put digitalization and innovation first. This is also evident in the area of new employees. With 30 vacancies, we are therefore constantly looking for motivated employees who also want to contribute to this growing story for the next 30 years.”
Azumuta in 3 words according to Duco:
- User-friendly
- Intuitive use
- Aesthetically pleasing
This is how Azumuta helps companies like Duco:
- Improvement boards and shop floor feedback
- Product and process audits
- Digital work instructions
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