Tags to Use on a Docx Report (for Tickets)

What Is a Tag?

A tag is a text-based command that will automatically transform into a specified data related to a ticket on a docx report. You can input the desired tags when editing a docx report on Microsoft Word.

Which Tags Can You Use?

On a docx report, you can add various important information related to a ticket. Here’s the list of general information tag formulas that you can use, as well as the information that they will provide to your docx report:

1. {number}: Issue number.
2. {board}: Improvement board name.
3. {flow}: Improvement flow name.
4. {column}: Current column name.
5. {reporter}: The name of the ticket submitter.
6. {=date(createdOn, DATE_SHORT)}: Ticket creation date.
7. {=date(deadline, DATE_SHORT)} {#deadlinePassed}OVERDUE{/deadlinePassed}: Deadline date.
8. {%attachments}: Image attachments from the ticket (if any).
9. {workinstruction}: Work instruction name.
10. {instructionBlock}: Work instruction block name.
11. {instruction}: Work instruction step name.
12. {product}: Product order number/name.

For example, these are the answer tags that we included in our docx report:

And this is how it appears after we downloaded the docx report: