How to See the List of Issues and Open an Issue in the App

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How to See the List of Issues and Open an Issue in the App

In addition to submitting tickets, you can also view the list of active issues in your workspace. Here’s how:

  1. Click on the sidebar icon on the top left corner of the screen.
  2. Click on “Improvement boards”.
  3. Click on the issue that you would like to open.

Besides looking for an issue manually, you can also use the following tools to help you locate an issue faster:

docs the issue filters search bar

  1. You search for an issue by typing its name/description/the name of the linked work instruction/the name of the linked instruction step.
  2. You can filter issues based on their improvement flow.
  3. You can filter issues based on the person who is currently assigned to work on/approve them.
  4. You can filter issues based on the person who authored it (submitted a ticket for it).
  5. Click to add this page to the app’s homepage.
  6. Click to refresh this page.

How to Open a Linked Recording Report From an Issue

Some issues are linked to a previous audit, checklist, or training recording. When that is the case, operators can open that recording as a read-only execution report from the Azumuta App — without re-running the work instruction.

This is useful when you need to inspect what a previous shift filled in before you sign off on the issue.

You can open the report from the issue list card or from the open issue itself:

  1. Find the linked chip on the issue. The chip label depends on the recording type, for example “Audit report”, “Checklist report”, or “Training report”, with the action text “Press to view”.
  2. Press the chip.

The app opens the execution report in read-only mode. You can review the filled-in answers, but you cannot continue or resume the original execution from this screen.

Note: If the device is offline, the report may show as “Not available offline”. Connect to the network and open the report again.

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