Ticket Tag
What Is a Ticket Tag?
When a ticket is submitted, it becomes visible on its improvement board. Besides that, it’s also possible to display this ticket in a docx report by using a ticket tag.
This article covers tickets that are submitted on product orders.
Note: Before following the steps below, you must first link a docx report to an article category.
The Ticket Tag
Adding a ticket tag to a docx report can be done by adding the following to your docx report:
{#notes}
{#issue}Issue {issue}{/issue}
Workinstruction: {workinstruction}
Block: {block}
{#instruction}Instruction: {instruction}{/instruction}
{note}
{%images@7.5x*}
{/}
You can adjust the image size that will appear on your docx report by editing the part of the tag shown below. See displaying images on a docx report to learn about adjusting image size on a docx report.
{%images@7.5x*}
Example
We copied the tag above and pasted it into our docx report, as shown below:
And this is how it will appear on the docx report with a ticket (see how to download a docx report from a product order to learn how to download a docx report):
