What Is a Ticket Tag? #
When a ticket is submitted, it becomes visible on its improvement board. Besides that, it’s also possible to display this ticket in a docx report by using a ticket tag.
In this guide section, we will focus on tickets that are submitted on product orders.
Note: Before following the steps below, you must first link a docx report to an article category.
The Ticket Tag #
Adding a ticket tag to a docx report can be done by adding the following to your docx report:
{#notes}
{#issue}Issue {issue}{/issue}
Workinstruction: {workinstruction}
Block: {block}
{#instruction}Instruction: {instruction}{/instruction}
{note}
{%images@7.5x*}
{/}
You can adjust the image size that will appear on your docx report by editing the part of the tag shown below. Click here to learn about adjusting image size on a docx report.
{%images@7.5x*}
Example #
We copied the tag above and pasted it into our docx report, as shown below:
And this is how it will appear on the docx report with a ticket (click here to learn how to download a docx report):
